🤖 AI Chatbot for Your Website – Automatically Answer Customer Inquiries


The problem you know: Visitors search – and don’t find what they’re looking for

Every website operator knows this. The site has a FAQ, a blog, a service overview – but visitors still ask the same questions over and over via email or phone. Or they search briefly, find nothing right away, and leave.

What if your website could instantly answer your customers’ most common questions, around the clock – precisely, politely, and based on your own content?

That’s exactly what an AI-powered chatbot on your WordPress site makes possible. And I offer you this service as a ready-to-use monthly package.


What is an AI chatbot for WordPress?

An AI chatbot is a small, intelligent assistant window that appears at the bottom of your website. Visitors can type their questions directly into it – just like sending a message. The chatbot analyzes the question and immediately responds with a fitting answer based on your site’s content.

What makes it special: the chatbot is not a simple rule-based system with rigid response templates – it draws on real artificial intelligence. It understands questions even when they aren’t phrased exactly the way you might have expected.


How does it work technically?

1. Installation as a custom WordPress plugin

The chatbot is integrated into your existing WordPress installation via a custom-developed plugin – compatible with WordPress 7.x. No redesign of your site, no new domain, no separate system. Installation is quick, and the chatbot blends visually into your existing site. Since it’s a plugin I developed myself, it’s leaner, more targeted, and not dependent on a third-party provider.

2. Connection to my AI infrastructure

The actual intelligence of the chatbot does not run on your server. The plugin establishes a secure connection to my API at OpenAI (ChatGPT). Other language model providers (LLMs) can be selected on request. Technically, running your own in-house AI is also possible – but this requires powerful hardware that currently doesn’t make economic sense compared to connecting to large AI providers.

What this means for you: You don’t have to deal with anything technical. I handle the entire AI integration, configuration, and ongoing operation.

3. Fixed monthly budget – no nasty surprises

AI services are typically billed by usage – per request, per token, per month. That can get confusing fast. My offering works differently: you pay a fixed monthly fee that covers a defined number of chatbot requests. No variable costs, no hidden fees. Exactly what a small business or individual needs.


Who is this offer suitable for?

Essentially anyone who runs a WordPress site and has visitors who ask questions. The chatbot is particularly well-suited for:

  • Service providers and freelancers who frequently receive similar inquiries by email
  • Tradespeople and craft businesses who want to answer common customer questions about prices, appointments, or services on their website
  • Practices and consulting offices that want to inform patients or clients in advance
  • Online shops on WordPress/WooCommerce where questions about shipping, returns, or products come up frequently
  • Clubs and organizations with a FAQ page that keep getting the same inquiries

In short: if your site has content that visitors ask questions about – a chatbot makes sense.


What can the chatbot do specifically?

  • Answer questions about your services, prices, and opening hours
  • Intelligently navigate FAQ pages – even with casual or colloquial phrasing
  • Help visitors with navigation and point them to relevant subpages
  • Process multilingual inquiries (depending on configuration)
  • Close unanswerable requests with a pointer to contact options (e.g. your email address or phone number)

What the chatbot does not do: it doesn’t make up answers or give false promises. It stays factual and works based on what you provide as its knowledge base.


The offer – personally managed, clearly priced

The chatbot service is offered as a personal, supported package. That means:

No anonymous provider, no support ticket system – I’m directly reachable by email, phone, Signal, or Matrix. If something doesn’t fit, it gets adjusted.

My IT service already supports customers in Bedburg, Bergheim, and the entire Rhein-Erft district with a broad range of IT services: from backup solutions and secure communication to WordPress websites. The AI chatbot is a natural extension of this offering.

What’s included in the package

  • Setup and configuration of the chatbot plugin on your WordPress site
  • Feeding your site content, FAQs, and service descriptions as the knowledge base
  • Connection to my AI interface (no API key hassle for you)
  • Fixed monthly quota with no surprise additional charges
  • Customization of the chatbot’s appearance to match your design
  • Ongoing support and adjustments as needed

Data protection – operated in compliance with GDPR

An important point, especially for operators of German websites: data protection is mandatory. The chatbot is configured so that no sensitive personal data is unnecessarily transmitted or stored. I ensure GDPR-compliant processes throughout – as an IT service provider serving customers in Germany, this goes without saying.


What does it cost?

Pricing depends on the desired scope and the number of monthly chatbot requests. Since I offer a personally managed service rather than a mass-market product, I’m happy to put together an individual quote for you.

Just get in touch:


Conclusion: Your website answers questions – even while you sleep

An AI chatbot is no longer a luxury. It’s a practical tool that gets your visitors to their destination faster and relieves you of recurring standard questions. Combined with a well-maintained WordPress site, the chatbot becomes a reliable first point of contact for your customers – around the clock, with no waiting time.

I take care of the technology. You take care of your business.

Feel free to try out the chatbot on my site! (🤖 icon in the bottom-right corner)