Personal IT support in Bedburg, Bergheim, and the surrounding area—on-site or via remote support, without technical jargon.
📍 Bedburg & Bergheim
🔒 Secure remote support available
⭐ Personal service
Whether you have a computer problem, questions about Bitcoin, or want more control over your personal data, I provide personal and straightforward support for private customers—on-site or via remote assistance, without technical jargon or anonymous support hotlines.
Jump directly to the right topic: On-site & remote computer support · Home server · Website · Secure smartphone · Bitcoin consulting
Computer Support—On-Site & Remote
If you are experiencing problems with your computer, I provide personal on-site support in Bedburg, Bergheim, and the surrounding area—especially when remote assistance is not sufficient or you prefer face-to-face help. Where a faster solution is possible, I also offer secure remote support: using an encrypted connection, I can view your screen and troubleshoot the issue without the need for a visit. Together, we decide which option is best suited to your situation.
Typical requests: Slow or unstable PC · Software problems · Setting up new devices · General computer support on-site or remotely
Home Server
Your own home server allows you to store photos, files, and backups at home instead of entrusting them to a third-party cloud provider. I set up a tailored home server solution based on your needs—from simple file storage to a private cloud for the entire family.
Typical requests: A private cloud instead of Dropbox and similar services · Central storage for photos and files · Automatic backups · Streaming within your home network
Website
Whether you need a personal website, portfolio, or online presence, I can help you create and host your own website—without requiring you to deal with the technical details yourself.
Typical requests: Personal website · Website for a club or association · Hosting & domain · Ongoing maintenance
Secure Smartphone
For anyone who values privacy, I can set up a Google Pixel smartphone with GrapheneOS—a privacy-focused, open-source operating system without the usual integration of Google services. You receive a fully functional smartphone that gives you significantly more control over what data is shared and where it goes.
Typical requests: Switching to a privacy-focused smartphone · Initial setup and personal guidance · Ongoing device support
Bitcoin Consulting
Would you like to understand Bitcoin, store it securely, or buy it for the first time, but are unsure what to look out for? I provide clear guidance without sales pressure—from the fundamentals and secure storage in wallets to practical everyday questions.
Typical requests: Getting started with Bitcoin · Secure storage using hardware wallets · Improving the security of existing holdings · General questions and education
How the Process Works
- Get in touch: Tell me about your request by phone, email, or through the contact form.
- No-obligation assessment: I explain honestly what is possible and provide an approximate cost estimate.
- Implementation: I resolve your issue on-site or via remote support, clearly and efficiently.
Frequently Asked Questions (FAQ)
Do you also provide on-site support, or is everything handled remotely?
Both. I provide personal on-site support in Bedburg, Bergheim, and the surrounding area. Where a faster solution is possible, we can handle the issue remotely—whichever option suits you best.
Do I need technical knowledge for remote support?
No. You only need to approve the connection once—I take care of everything else.
I am not sure which service fits my request. What should I do?
No problem—simply contact me directly. I will assess your request and explain how I can help.
